I don't call for repairs that often, but when I call there is always something wrong.
I like George. He's an older man that is full of energy. He is the main maintenance guy for the management company. He'll come out to investigate "the problem" and if there really is a problem, he'll either fix it himself, or call someone to to have it fixed if he can't do it himself. This job he can do himself, but needs to get it keyed so it will work with the master keys.
Yay, for going to have doors that I can actually open again! :D